Support

Register, update, troubleshoot, order service and more


Get a free Genius Mount when you order service for your Cuddeback camera via this website.

  • Valid with non-warranty Fix-with-New option only
  • Valid for service of Cuddeback cameras only
  • Service order must be completed online (phone service orders do not qualify)
  • Genius Mount will automatically be added to the cart when you select a Fix-with-New service option.

"I have had other cameras and by far none of them even came close to quality of the Cuddeback and your tech support people deserve a thumbs up for all their great help." Fred Hirn, WI

I need to register my Cuddeback

Product Registration

Register your Cuddeback to qualify for extended warranty (select products only.)

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I need to update my Cuddeback

Firmware Updates

Keep your Cuddeback current with the latest firmware. Firmware upgrades are free and take just a minute to perform. And they make your camera happy.

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I need help using my Cuddeback

Manuals

Find the latest manuals for all Cuddeback products. They make great tree-stand reading.

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Cool Tech Notes

Want to become a Cuddeback expert? Want to learn how to set up your cameras for optimum performance? Read these PDFs and you will be the trail cam expert in your hunting camp.

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I need to have my Cuddeback fixed

Service Your Product

Need to get your Cuddeback product serviced? Click here to complete an online order to obtain service.

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I need to talk to someone at Cuddeback

Email

Need help? Email is the fastest and gets you the most accurate information we have. Click this link to complete a simple form that tells us everything we need to help you out. Then you don't have to wait on hold if we're busy, or closed.

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Phone

Ok, you don't like email. Sometime email isn't good for complex problems. We get it. So call us. Monday through Friday, 8:00AM to 4:30PM Central Time. You may be on hold if we're busy, but generally most calls get answered within 5 minutes.

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